Privacy Policy
Effective October 21, 2026
Anchor Custom Builders LLC (“Anchor Custom Builders,” “we,” “us”) respects your privacy. This policy explains what information we collect through www.anchorcustombuilders.com and our communications with clients and vendors, and how we use it.
Information we collect
Information you give us, such as your name, email, phone number, address, and project details when you fill out a contact form, request an estimate, or contact us.
Information collected automatically, such as browser type, device, and pages visited, through cookies and analytics tools on our website.
Project and scheduling information we exchange with clients, subcontractors, and suppliers while doing our work.
How we use it
We use your information to respond to your requests, provide estimates and construction services, schedule work and deliveries, send project updates, manage invoices and contracts, and improve our website. We may use automated or AI-assisted tools to help place scheduling and delivery-confirmation calls and messages.
Text messaging
If you give us your mobile number and agree to receive texts, we use it to send messages about your project, such as scheduling, appointment and delivery confirmations, and project updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of buying any goods or services. We do not share mobile phone numbers or text-messaging consent with third parties or affiliates for their marketing or promotional purposes.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run our business, such as website hosting, email, scheduling, and messaging providers. They may use it only to provide services to us. We may also disclose information when required by law or to protect our rights.
Cookies
Our website is hosted on Squarespace and may use cookies and analytics. You can control cookies through your browser settings.
Data security and retention
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We keep information as long as needed for the purposes above and to meet legal and business obligations.
Your choices
You can ask us to access, correct, or delete your information, or opt out of emails or texts, by contacting us below.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy and will post the new effective date here.
Contact us
Anchor Custom Builders LLC
1030 Elsmore Dr., Matthews, NC 28104
ryan@anchorcustombuilders.com | 937-520-6290